Remember that the reviewer is a customer and has friends and family. They came into your business to give it a shot. If you respond using the tips below, it’s possible to turn a negative review into a brand ambassador. People don’t need your business/brand to be perfect — they want to see how…
Whenever I talk to entrepreneurs about the importance of blogging, I usually get the same pained look and exasperated question: “But where am I supposed to get all that content?” Many of them feel like without big marketing or PR engines helping them track down relevant topics, they don’t have the time or brainpower to create…
Thank you to Socially Stacked for this fantastic infographic! Your choice of wording can improve the likelihood of your social media posts getting shared or engaged with. In fact, there are certain words that hold more power over our decision making process than others, according to today’s infographic by QuickSprout. For example, if you were running…
